Customer Care

It's simply a matter of taste

Since its formation almost 35 years ago, the Outback company has recognised that its reputation as a trusted UK barbecue supplier has been gained by winning the confidence of its customers in what is now a leading premium brand.

From constantly reviewing our concepts and designs, to choosing the most up-to-date manufacturing materials, right through to our shipping and handling systems, we pay particular attention to every last detail to make sure the product delivers you 100% satisfaction each and every time.

Outback’s attention to detail is not only recognised by constant consumer demand for its barbecue range. In both 2011 and 2013 the leading consumer watchdog group Which? nominated the Outback Omega 200 Charcoal Barbecue as a ‘Best Buy’, and in 2013 the Outback Spectrum Hooded 3 Burner Gas Barbecue also received the top Which? accolade from a total of 20 barbecues tested in an industry-wide survey.

Today Outback is part of its long-standing manufacturing partner’s world-wide group TPA Metals and Machinery, which has its base at Shenzhen in southern China. This gives the Outback UK company the support of a leading global supplier to the liquified petroleum gas (LPG) domestic and commercial industries, with Calor, Shell and BP among its customers.

Outback is dedicated to ensuring that the quality and reputation of its barbecues will continue to please the increasing numbers of customers who enjoy an alfresco get-together on the patio, in the garden or at an outside event.

After that, we are sure you’ll agree that ‘It’s simply a matter of taste’.

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