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I cannot light the barbecue using the igniter, but it lights with a match. What can I do?

There are a number of possible reasons:

  • LP gas bottle is empty - Replace with full gas bottle
  • Faulty regulator - Have regulator checked or replace
  • Obstructions in burners - Clean burners
  • Obstruction in gas jets or gas hose - Clean jets and gas hose
  • Electrode wire is loose or disconnected on electrode or ignition unit - Reconnect wire
  • Electrode or wire is damaged - Change electrode and wire
  • Faulty integral igniter - Replace gas valve complete with integral igniter.
  • Incorrect electrode gap/Bent collector box - The gas collector box around the electrode needs to be in line with the burner with a gap of 3 to 4mm between the end of the gap of 3 to 4mm between the end of the collector box. Realign the collect or box as required.

I cannot light the barbecue with the igniter or with a match.

There are a number of possible reasons:

  • LP gas bottle is empty - Replace with full gas bottle
  • Faulty regulator - Have regulator checked or replace
  • Obstructions in burners - Clean burners
  • Obstruction in gas jets or - Clean jets and gas hose

There is a low flame or flashback, what is wrong?

A low flame or flashback (where there is a fire in the burner tube - a hissing or roaring noise may be heard) can be caused by the following:

  • LP gas bottle too small - Use large gas bottle
  • Obstructions in burners - Clean burners
  • Obstructions in gas jets or - Clean jets and gas hose
  • Windy conditions - Use BBQ in a more sheltered position